Job Title: Commercial Account Representative
Location: West Midlands
Salary: £26,000 per annum
Contract: Full-time, Hybrid (3 days in office)
I’m recruiting for a leading sustainable logistics and supply chain company specialising in providing sustainable, high-quality solutions across Europe who are looking for a Commercial Account Representative to join their customer service team in the West Midlands.
In this role, you’ll work in a fast-paced and dynamic environment, supporting well-known brands in the supply chain and you’ll ensure excellent service in a B2B setting; as the first point of contact for customers, you’ll handle administrative tasks, manage stock levels, and build strong, long-term relationships.
This is a great opportunity to join a company that is currently working with major food production and retail businesses around the world with a fantastic year-on-year growth of 10-20% who are dedicated to delivering top-tier service to their customers.
Key Responsibilities:
- Act as the main contact for customer inquiries and manage around 25-30 accounts
- Monitor customer performance and stock levels
- Ensure data accuracy and compliance with contracts
- Build relationships with customers and internal teams to ensure service excellence
What We’re Looking For:
- 1+ years experience in B2B customer service or account management
- Good analytical skills (Excel – Pivot Table and V look ups)
- Great organisational skills and excellent attention to detail
- Strong communication and organisational skills
If you’re passionate about customer service and want to join a company with a greener future, please submit your CV and cover letter. You can apply directly by sending your CV to me at lucy.stylianou@pod-talent.com. Look forward to hearing from you!
