Logisitics Customer Service Associate

  • SALARY: MIN GBP 25,000.00 - MAX GBP 28,500.00
Job Description

Logistics Customer Service Associate - German speaking

Salary: £25-28.5K

Location: West London

Type: Permanent 

Pod Talent is partnering with an exciting business in search for a driven individual to join their team as a Logistics Customer Service Associate.

This is a fantastic opportunity to join a leading FMCG business where you can develop your career in a vibrant and fast paced environment. If you are looking for your next challenge, check out the responsibilities and requirements below and apply if it sounds like your cup of tea! 


- To manage the order process from end to end

- To collaborate closely with relevant parties to optimise deliveries

- To be the daily point of contact for deliveries, order status enquiries, service issues and returns

- To provide excellent customer services and query resolution for orders and deliveries

- To update customer data as required, create new SKU listings and manage substitutions

- To relay critical information to relevant teams such as volume requests, order details & sample requests 


- You'll be energetic with positive communication skills and strong attention to detail.

- A proven track record of demonstrating passion, patience, resilience and confidence

- You'll ideally be coming from an FMCG background in the same or similar role

- Strong team playing and collaboration skills with the ability to build good relationships

- Strong SAP and Excel skills

If the above sounds like you and you are ready to join a fun business, then please apply now or contact: