JOB

Logisitics Customer Service Associate

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  • SALARY: MIN GBP 25,000.00 - MAX GBP 28,500.00
Job Description

Logistics Customer Service Associate - German speaking

Salary: £25-28.5K

Location: West London

Type: Permanent 

Pod Talent is partnering with an exciting business in search for a driven individual to join their team as a Logistics Customer Service Associate.

This is a fantastic opportunity to join a leading FMCG business where you can develop your career in a vibrant and fast paced environment. If you are looking for your next challenge, check out the responsibilities and requirements below and apply if it sounds like your cup of tea! 

Responsibilities: 

- To manage the order process from end to end

- To collaborate closely with relevant parties to optimise deliveries

- To be the daily point of contact for deliveries, order status enquiries, service issues and returns

- To provide excellent customer services and query resolution for orders and deliveries

- To update customer data as required, create new SKU listings and manage substitutions

- To relay critical information to relevant teams such as volume requests, order details & sample requests 

Requirements:

- You'll be energetic with positive communication skills and strong attention to detail.

- A proven track record of demonstrating passion, patience, resilience and confidence

- You'll ideally be coming from an FMCG background in the same or similar role

- Strong team playing and collaboration skills with the ability to build good relationships

- Strong SAP and Excel skills

If the above sounds like you and you are ready to join a fun business, then please apply now or contact:

Liam.viagas@pod-talent.com

02036272420