ABOUT

OUR CHARTERS

 

HUMAN

 

CLIENT COMMITMENTS

  • We will endeavour to develop a strong understanding of every client’s unique culture
  • We will show understanding and never put excessive pressure on our clients for the wrong reasons
  • We will have a clear and distinct account management strategy for each client

CANDIDATE COMMITMENTS

  • We will treat every candidate we represent as an individual and take their personal circumstances into consideration when helping them through application processes
  • Our advice to candidates will always put the development of their career and aspirations above everything else
  • Every candidate we represent can expect high quality career advice as a matter of course
  • We will only recommend the clients and roles that we believe match our candidate's personal preferences
 

OPENNESS

CLIENT COMMITMENTS

  • We will be honest about our own capabilities and only take on work that we know we can service to the highest standard
  • Our search process will be completely transparent. We will provide regular updates and be entirely open about progress made and challenges faced
  • We are committed to having simple and clear contracts which will mean there are no unexpected surprises further down the line
  • We will be open in negotiations when acting as the middle man between client and candidates

CANDIDATE COMMITMENTS

  • We will be clear with all candidates about what we can do for them and when we can do it
  • We will provide clear and concise feedback on application results wherever possible
  • We will be honest in our feedback if we feel our candidate's expectations are not in line with what we believe is possible
  • We will be open in negotiations when acting as the middle man between client and candidate
  • We will not use information relating to applications anywhere which might have a negative effect on those applications
 

ENTHUSIASM

 

CLIENT COMMITMENTS

  • We will always use our enthusiasm to maintain a positive perception of our clients in the recruitment market
  • Our passion and enthusiasm for our work ensures that we remain fully motivated until the job is done to the highest standard, regardless of how difficult the role is
  • We commit to maintaining a positive and fulfilling work experience for all our staff and are confident that our ongoing enthusiasm for the job will mean clients always get the best possible service

CANDIDATE COMMITMENTS

  • If we believe in a candidate, we will use all of our enthusiasm to secure the best possible outcome for them
  • We don’t underestimate the impact a job change can have on a candidate’s life and will strive to guide everyone we work with through the process with a positive attitude and all the support they’ll need to reach the best possible conclusion
 

PARTNERSHIP

 

CLIENT COMMITMENTS

  • We will set shared goals and targets to make sure we are working in unison with clients to arrive at a mutually desired outcome
  • We will share all our skills and tools with our partners allowing them to understand how we work and benefit from our other partnerships
  • We will strive to tailor our services to each client's strategy
  • We will create a network between our clients in order to share best practice methodology

CANDIDATE COMMITMENTS

  • We commit to keeping in touch with the candidates we have worked closely with, hoping to build long-term relationships and help them throughout their career
  • We commit to keeping in touch and ensuring that the candidates we place in roles have settled in well over the first few months
  • We remain happy to offer impartial advice to our candidate network regarding job opportunities, even when we are not acting as their representative
  • We commit to providing advice that will help you to develop your long-term career, not just get your next job
 

INDEPENDENCE

 

CLIENT COMMITMENTS

  • We will continually strive to be innovative in our services and approach, and share our ideas with our clients
  • We will develop the business with our values in mind as well as our bottom line
  • We promise to focus on retaining our best people so that our clients can rely on a consistent quality of service throughout our partnership

CANDIDATE COMMITMENTS

  • We promise to focus on retaining our best people so that our candidate network can maintain a close long-term relationship with Pod
  • We commit to the ongoing development and expansion of the services we can offer candidates beyond transactional recruitment